1. Introduction
Broad Solution (“we,” “our,” or “us”) is committed to respecting and protecting the privacy of our clients, prospective partners, and website visitors. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of information when you access our website (broadsolution.net) or engage our digital creative and engineering services.
2. Information We Collect
We collect information solely to deliver tailored web design, technical search engine optimization, web application development, and digital marketing consulting:
- Inquiry Information: When you submit our contact form or request a consultation, we collect your name, business email address, phone number, organization name, and project scope details.
- Technical Usage Data: Standard server logs, browser type, device characteristics, operating system, and anonymized referral paths to ensure website security and performance.
- Client Project Assets: During active development engagements, access credentials, brand assets, and technical documentation provided under mutual non-disclosure terms.
3. How We Use Your Information
We utilize collected information strictly for legitimate commercial purposes:
- To evaluate your project requirements and prepare detailed technical proposals.
- To design, build, test, and deploy customized web solutions.
- To communicate regarding ongoing deliverables, project milestones, and client support.
- To maintain the security, uptime, and integrity of our digital infrastructure.
4. Data Retention & Security
We implement robust technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure. Client project materials and inquiry records are retained only for the duration necessary to satisfy commercial agreements and statutory obligations.
5. Third-Party Disclosures
Broad Solution never sells, leases, or trades client data or personal contact information to third parties. We may disclose technical information only to vetted infrastructure service providers (such as secure hosting providers and transactional email systems) strictly required to operate our services.
6. Your Privacy Rights
Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or request deletion of your information, subject to applicable contractual or legal requirements.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our team: